Privacy Policy

When you interact with Feather & Field, we gather basic details required to provide our services. This occurs when you book one of our birdwatching excursions, purchase binoculars or scopes from our optics shop, or sign up for learning resources.

The information we collect typically includes:

• Contact details (name, email address, phone number).
• Billing and shipping addresses for shop orders.
• Payment processing information.
• Preferences regarding observation spots and tour types.

We use your details strictly to fulfill our core services. This includes organizing safe and enjoyable observation tours and ensuring your shop orders arrive promptly.

Your contact information allows us to send important excursion updates, order confirmations, and relevant learning materials. We do not sell, rent, or trade your personal details to outside marketing companies.

We keep your information safe using modern security measures. Access to your personal details is restricted to authorized team members who require it to manage tours, operate the optics shop, or assist with customer service.

While no system is entirely flawless, we prioritize the safety of your data across all our digital platforms and booking systems.

You have full control over your personal data. You hold the right to ask for a copy of the information we have on file, request corrections to inaccurate details, or ask for your data to be removed from our systems.

If you wish to exercise any of these rights, or if you want to unsubscribe from our learning resources, simply reach out to us using the contact details below.